{"id":1453,"date":"2025-03-20T12:41:04","date_gmt":"2025-03-20T10:41:04","guid":{"rendered":"https:\/\/evidence.vdisain.dev\/faq-and-technical-support\/"},"modified":"2025-06-09T10:12:06","modified_gmt":"2025-06-09T07:12:06","slug":"faq-and-technical-support","status":"publish","type":"page","link":"https:\/\/evidence.ee\/en\/faq-and-technical-support\/","title":{"rendered":"FAQ and Technical Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1453\" class=\"elementor elementor-1453 elementor-231\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1275886f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1275886f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c680465\" data-id=\"6c680465\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58237f4a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"58237f4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ and Technical Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-675180d3 elementor-icon-list--layout-inline elementor-align-center animated-slow elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"675180d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:720}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/evidence.ee\/en\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Homepage<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">FAQ<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-600a6e54 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"600a6e54\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-427fff5e\" data-id=\"427fff5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e9559a7 elementor-widget elementor-widget-heading\" data-id=\"2e9559a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Popular questions<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39abff8a elementor-widget elementor-widget-heading\" data-id=\"39abff8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How can we help you?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-284ae81e premium-title-color elementor-invisible elementor-widget elementor-widget-premium-addon-title\" data-id=\"284ae81e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"premium-title-container style1\">\r\n\t\t\t<h3 class=\"premium-title-header premium-title-style1\">\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-title-text\">\r\n\t\t\t\t\tQuestions about the Company\t\t\t\t<\/span>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/h3>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b6fb408 elementor-widget elementor-widget-spacer\" data-id=\"5b6fb408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69a5f908 elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"69a5f908\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a046cfc3757a\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-69a5f908\">\n                        <a href=\"#collapse-748ff046a046cfc3757a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-748ff046a046cfc3757a\" aria-expanded=\"true\" aria-controls=\"Collapse-748ff046a046cfc3757a\">\n                            \n                            <span class=\"ekit-accordion-title\">Who is Evidence Network?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-748ff046a046cfc3757a\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-69a5f908\" data-parent=\"#accordion-6a046cfc3757a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>Evidence Network is one of the largest distributors and wholesale sellers of security system equipment in the Baltic region, as well as a training and consulting center.<\/strong><\/p>\n<p>Our specialization is:<\/p>\n<p>&gt; Video surveillance systems;<br \/>&gt; Access control systems;<br \/>&gt; Fire safety systems;<br \/>&gt; Security systems;<br \/>&gt; Voice alarm systems;<br \/>&gt; Integrated security systems;<br \/>&gt; Intercoms;<br \/>&gt; Cables, boxes, tubes, pencil cases, and accessories;<br \/>&gt; Batteries and power supplies;<br \/>&gt; Turnstiles;<br \/>&gt; Body temperature measurement solutions.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-69a5f908\">\n                        <a href=\"#collapse-8324a016a046cfc3757a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8324a016a046cfc3757a\" aria-expanded=\"false\" aria-controls=\"Collapse-8324a016a046cfc3757a\">\n                            \n                            <span class=\"ekit-accordion-title\">How can I find you?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8324a016a046cfc3757a\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-69a5f908\" data-parent=\"#accordion-6a046cfc3757a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>Our address in Latvia:<\/strong><br \/>Latgales 227, Riga, L\u00e4ti, LV-1019<br \/>Telefon: +371 678-126-88<br \/>Faks: +371 678-121-07<br \/>E-mail <a href=\"mailto:info@evidence.lv\">:<\/a> <a href=\"mailto:info@evidence.lv\">info@evidence.lv<\/a><\/p>\n<p><strong>Our address in Lithuania:<\/strong><br \/>Mindaugo 23-118, Vilnius, Lithuania<br \/>Phone: +370 698-41-666<br \/>E-mail <a href=\"mailto:info@e-vidence.lt\">:<\/a> <a href=\"mailto:info@e-vidence.lt\">info@e-vidence.lt<\/a><\/p>\n<p><strong>Our address in Estonia:<\/strong><br \/>V\u00f5rse 22, 13418 TALLINN, Estonia<br \/>Tel: +372 6519 188<br \/>E-mail: <a href=\"mailto:info@evidence.ee\">info@evidence.ee<\/a><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-69a5f908\">\n                        <a href=\"#collapse-e73d77c6a046cfc3757a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e73d77c6a046cfc3757a\" aria-expanded=\"false\" aria-controls=\"Collapse-e73d77c6a046cfc3757a\">\n                            \n                            <span class=\"ekit-accordion-title\">What are the working hours?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e73d77c6a046cfc3757a\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-69a5f908\" data-parent=\"#accordion-6a046cfc3757a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Mon-Fri <strong>8:30-17:30<\/strong><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-69a5f908\">\n                        <a href=\"#collapse-c1b9e146a046cfc3757a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c1b9e146a046cfc3757a\" aria-expanded=\"false\" aria-controls=\"Collapse-c1b9e146a046cfc3757a\">\n                            \n                            <span class=\"ekit-accordion-title\">Who are our customers?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c1b9e146a046cfc3757a\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-69a5f908\" data-parent=\"#accordion-6a046cfc3757a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Our products can be purchased by companies or private persons.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-69a5f908\">\n                        <a href=\"#collapse-2afdb016a046cfc3757a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2afdb016a046cfc3757a\" aria-expanded=\"false\" aria-controls=\"Collapse-2afdb016a046cfc3757a\">\n                            \n                            <span class=\"ekit-accordion-title\">What payment methods are being accepted?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2afdb016a046cfc3757a\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-69a5f908\" data-parent=\"#accordion-6a046cfc3757a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>As we are a B2B (business to business) oriented company, the only payment method that we support is bank transfer. Our company does not sell equipment for cash, contactless payment cards, or similar payment methods. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3e9f191d\" data-id=\"3e9f191d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ce3c3af elementor-cta--skin-cover elementor-cta--valign-bottom elementor-bg-transform elementor-bg-transform-zoom-in elementor-invisible elementor-widget elementor-widget-call-to-action\" data-id=\"2ce3c3af\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInRight&quot;}\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/evidence.ee\/wp-content\/uploads\/2025\/03\/controlling-home-with-video-cameras-and-digital-tablet.jpg);\" role=\"img\" aria-label=\"controlling-home-with-video-cameras-and-digital-tablet.jpg\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tNeed suggestions?\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tOur consultants will find the best solution for you!\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-\" href=\"https:\/\/evidence.ee\/kontakt\/\">\n\t\t\t\t\t\tContact us\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-652992fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"652992fb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f34e28a\" data-id=\"2f34e28a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5847143c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5847143c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-32b7fab0 elementor-invisible\" data-id=\"32b7fab0\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-261dc4b3 elementor-widget elementor-widget-heading\" data-id=\"261dc4b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Professional security system<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c39a5b8 elementor-widget elementor-widget-heading\" data-id=\"2c39a5b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fully protect your property - from roof to foundation!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d46bdfe elementor-widget elementor-widget-text-editor\" data-id=\"5d46bdfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can find a selection of different effective security systems on our business portal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b0d3083 elementor-widget elementor-widget-button\" data-id=\"3b0d3083\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Browse Selections<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b829fdc elementor-reverse-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b829fdc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-56225491\" data-id=\"56225491\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-51094482 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"51094482\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9f56454\" data-id=\"9f56454\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-306b31f9 elementor-widget elementor-widget-heading\" data-id=\"306b31f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Don't wait for intruders to enter your home<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26036948 elementor-widget elementor-widget-heading\" data-id=\"26036948\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Install your video surveillance system today and get 25% off this month!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-188e5085 elementor-widget elementor-widget-button\" data-id=\"188e5085\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Buy now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-654ac3d0\" data-id=\"654ac3d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7dbc3407 premium-title-color elementor-invisible elementor-widget elementor-widget-premium-addon-title\" data-id=\"7dbc3407\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"premium-title-container style1\">\r\n\t\t\t<h3 class=\"premium-title-header premium-title-style1\">\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"premium-title-text\">\r\n\t\t\t\t\tTechnical Support\t\t\t\t<\/span>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/h3>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25bfcdaa elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"25bfcdaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a046cfc3aba7\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-25bfcdaa\">\n                        <a href=\"#collapse-748ff046a046cfc3aba7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-748ff046a046cfc3aba7\" aria-expanded=\"true\" aria-controls=\"Collapse-748ff046a046cfc3aba7\">\n                            \n                            <span class=\"ekit-accordion-title\">Where can I get answers to technical questions?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-748ff046a046cfc3aba7\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-25bfcdaa\" data-parent=\"#accordion-6a046cfc3aba7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>1. We encourage you to use our Ticket system to register questions and problems in a common register, which will allow us to collect and track the information submitted to expedite the process and to compare whether similar problems have previously been observed with other equipment and \/ or other customers.<br \/>2. Write to our technical support unified e-mail <a href=\"mailto:support@evidence.lv\"><strong>support@evidence.lv,<\/strong><\/a> which is available to all our specialists. You will be contacted by one of the technical support staff. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-25bfcdaa\">\n                        <a href=\"#collapse-8324a016a046cfc3aba7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8324a016a046cfc3aba7\" aria-expanded=\"false\" aria-controls=\"Collapse-8324a016a046cfc3aba7\">\n                            \n                            <span class=\"ekit-accordion-title\">What information do I need to provide to receive technical assistance?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8324a016a046cfc3aba7\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-25bfcdaa\" data-parent=\"#accordion-6a046cfc3aba7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>1. Indicate the machine model and serial number;<br \/>2. If possible, determine the version of the program (Firmware);<br \/>3. What other hardware works with this equipment?<br \/>4. Detailed description of the defect or problem (photo with screenshot, etc.).<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-25bfcdaa\">\n                        <a href=\"#collapse-e73d77c6a046cfc3aba7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e73d77c6a046cfc3aba7\" aria-expanded=\"false\" aria-controls=\"Collapse-e73d77c6a046cfc3aba7\">\n                            \n                            <span class=\"ekit-accordion-title\">Is it possible to sign up for your technical professionals to our site?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e73d77c6a046cfc3aba7\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-25bfcdaa\" data-parent=\"#accordion-6a046cfc3aba7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, by agreeing on the date, time and rules of the site visit. We are ready to provide help \/ training and consultations at the client\u2019s site, as well as to configure and commission the security system! <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-25bfcdaa\">\n                        <a href=\"#collapse-c1b9e146a046cfc3aba7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c1b9e146a046cfc3aba7\" aria-expanded=\"false\" aria-controls=\"Collapse-c1b9e146a046cfc3aba7\">\n                            \n                            <span class=\"ekit-accordion-title\">Is there a possibility to receive a consultation or other type of recommendation from your specialists during the project implementation stage?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c1b9e146a046cfc3aba7\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-25bfcdaa\" data-parent=\"#accordion-6a046cfc3aba7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes of course! During the implementation of the project, the client may have questions to which our specialists are ready to answer as accurately as possible, so that the end of the project would be a successful example of cooperation between you and our companies! <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-25bfcdaa\">\n                        <a href=\"#collapse-2afdb016a046cfc3aba7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2afdb016a046cfc3aba7\" aria-expanded=\"false\" aria-controls=\"Collapse-2afdb016a046cfc3aba7\">\n                            \n                            <span class=\"ekit-accordion-title\">Need help in project development for building security systems, will you be able to provide such assistance?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2afdb016a046cfc3aba7\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-25bfcdaa\" data-parent=\"#accordion-6a046cfc3aba7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Of course! We invite and encourage you to contact Evidence Network Ltd at the very beginning of project development! Our sales specialists and technical support team are always ready to provide the necessary information and assistance, both in the project planning and project development stage, as well as in the final hardware configuration process.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-25bfcdaa\">\n                        <a href=\"#collapse-8142a2c6a046cfc3aba7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8142a2c6a046cfc3aba7\" aria-expanded=\"false\" aria-controls=\"Collapse-8142a2c6a046cfc3aba7\">\n                            \n                            <span class=\"ekit-accordion-title\">Is there an opportunity for your sales professionals to perform a security system presentation\/demonstration for the client?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8142a2c6a046cfc3aba7\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-25bfcdaa\" data-parent=\"#accordion-6a046cfc3aba7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes of course!<br \/>By coordinating the date and time, as well as defining the technical task and \/ or the required solution, our specialists will prepare a technical solution model and present it to you at Evidence Network Ltd office premises, or at your and \/ or your client\u2019s premises.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-25bfcdaa\">\n                        <a href=\"#collapse-1794ad26a046cfc3aba7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-1794ad26a046cfc3aba7\" aria-expanded=\"false\" aria-controls=\"Collapse-1794ad26a046cfc3aba7\">\n                            \n                            <span class=\"ekit-accordion-title\">Trips to the client&#039;s objects<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-1794ad26a046cfc3aba7\" class=\" collapse\" aria-labelledby=\"primaryHeading-6-25bfcdaa\" data-parent=\"#accordion-6a046cfc3aba7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Our specialists can provide technical support by visiting the client\u2019s facilities, agreeing on dates, times and other conditions in advance.<br \/>Please note that this option should be positioned as HELP for our customers and not as a primary service.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-25bfcdaa\">\n                        <a href=\"#collapse-adbc5ba6a046cfc3aba7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-adbc5ba6a046cfc3aba7\" aria-expanded=\"false\" aria-controls=\"Collapse-adbc5ba6a046cfc3aba7\">\n                            \n                            <span class=\"ekit-accordion-title\">The IP camera does not work?!<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-adbc5ba6a046cfc3aba7\" class=\" collapse\" aria-labelledby=\"primaryHeading-7-25bfcdaa\" data-parent=\"#accordion-6a046cfc3aba7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>1. The first thing that should be checked is the power supply of the camcorder.<br \/>2. Quality control of RJ-45 \/ BNC connectors and other connections.<br \/>3. If the network devices (eg switch, router) have not \"hung\", they must be restarted.<br \/>4. Restart the camcorder by unplugging it from the power source for a few seconds.<br \/>5. Set the camcorder to the factory settings.<br \/>6. If the above steps have not solved the problem, please provide a detailed description of the problem, indicating the machine model, serial number, program version. Please send all the necessary information to <strong><a href=\"https:\/\/evidence.lv\/lv\/info-sadala\/b-u-j\/\">support@evidence.lv<\/a><\/strong> or use the \"Ticket\" system of our website.<br \/>7. Follow the instructions received. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-25bfcdaa\">\n                        <a href=\"#collapse-b73548e6a046cfc3aba7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b73548e6a046cfc3aba7\" aria-expanded=\"false\" aria-controls=\"Collapse-b73548e6a046cfc3aba7\">\n                            \n                            <span class=\"ekit-accordion-title\">The video recorder does not work?!<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b73548e6a046cfc3aba7\" class=\" collapse\" aria-labelledby=\"primaryHeading-8-25bfcdaa\" data-parent=\"#accordion-6a046cfc3aba7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>1. The first thing that should be checked is the power supply of the recording equipment;<br \/>2. Quality control of RJ-45 \/ BNC connectors and other connections;<br \/>3. Are the network devices (eg switch, router) not \"hung\"? It must be restarted;<br \/>4. Restart the video recorder by unplugging it from the power supply for a few seconds;<br \/>5. Set the video recorder to the factory settings;<br \/>6. If the above steps have not prevented the video recorder from malfunctioning, please provide a detailed description of the problem, including the device model, serial number, program version. Please send all the necessary information to <a href=\"mailto:help@evidence.lv\">help@evidence.lv<\/a> or use the \"Ticket\" system of our website.<br \/>7. Next, follow the instructions we receive.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-9-25bfcdaa\">\n                        <a href=\"#collapse-f3bdc5d6a046cfc3aba7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f3bdc5d6a046cfc3aba7\" aria-expanded=\"false\" aria-controls=\"Collapse-f3bdc5d6a046cfc3aba7\">\n                            \n                            <span class=\"ekit-accordion-title\">Teletek \/ Bosch \/ Panasonic \/ Schneider programms<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f3bdc5d6a046cfc3aba7\" class=\" collapse\" aria-labelledby=\"primaryHeading-9-25bfcdaa\" data-parent=\"#accordion-6a046cfc3aba7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Successful hardware configuration requires the use of the appropriate version of software.<br \/>When configuring the hardware, please contact our technical support electronically at <a href=\"mailto:support@evidence.lv\">support@evidence.lv<\/a> for detailed information, as well as access to the latest versions of the program.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6efc563 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6efc563\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9187d89\" data-id=\"9187d89\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6fc8f72 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"6fc8f72\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-08a3d3e\" data-id=\"08a3d3e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f47f6b elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"3f47f6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technical support form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53400ac elementor-widget elementor-widget-spacer\" data-id=\"53400ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e233051 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"e233051\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1453\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"e233051\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"FAQ and Technical Support &#8226; Evidence Network\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"1453\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirst name:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"First name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelephone:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Phone\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_34e2682 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_34e2682\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQuery content:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_34e2682]\" id=\"form-field-field_34e2682\" rows=\"4\" placeholder=\"Query content\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_e031d9a elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_e031d9a\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Le9QVorAAAAAM-wZUOFBugB4NEFQBahyIbc6K5o\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ and Technical Support Homepage FAQ Popular questions How can we help you? Questions about the Company Who is Evidence Network? Evidence Network is one of the largest distributors and wholesale sellers of security system equipment in the Baltic region, as well as a training and consulting center. Our specialization is: &gt; Video surveillance systems;&gt; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1453","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ and Technical Support &#8226; Evidence Network<\/title>\n<meta name=\"description\" content=\"Here you will find the most frequently asked questions and answers about security systems, fire alarms, access control, intruders and video surveillance systems.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/evidence.ee\/en\/faq-and-technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ and Technical Support &#8226; Evidence Network\" \/>\n<meta property=\"og:description\" content=\"Here you will find the most frequently asked questions and answers about security systems, fire alarms, access control, intruders and video surveillance systems.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/evidence.ee\/en\/faq-and-technical-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Evidence Network\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/evidencenetworksia\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-09T07:12:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/evidence.ee\/wp-content\/uploads\/2025\/03\/cropped-Screenshot-2025-03-27-at-11.50.13.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/evidence.ee\/en\/faq-and-technical-support\/\",\"url\":\"https:\/\/evidence.ee\/en\/faq-and-technical-support\/\",\"name\":\"FAQ and Technical Support &#8226; Evidence Network\",\"isPartOf\":{\"@id\":\"https:\/\/evidence.ee\/en\/#website\"},\"datePublished\":\"2025-03-20T10:41:04+00:00\",\"dateModified\":\"2025-06-09T07:12:06+00:00\",\"description\":\"Here you will find the most frequently asked questions and answers about security systems, fire alarms, access control, intruders and video surveillance systems.\",\"breadcrumb\":{\"@id\":\"https:\/\/evidence.ee\/en\/faq-and-technical-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/evidence.ee\/en\/faq-and-technical-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/evidence.ee\/en\/faq-and-technical-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/evidence.ee\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ and Technical Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/evidence.ee\/en\/#website\",\"url\":\"https:\/\/evidence.ee\/en\/\",\"name\":\"Evidence\",\"description\":\"Tee tark valik oma turvalisuse heaks\",\"publisher\":{\"@id\":\"https:\/\/evidence.ee\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/evidence.ee\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/evidence.ee\/en\/#organization\",\"name\":\"Evidence Network Ltd\",\"url\":\"https:\/\/evidence.ee\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/evidence.ee\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/evidence.ee\/wp-content\/uploads\/2025\/03\/cropped-Screenshot-2025-03-27-at-11.50.13.png\",\"contentUrl\":\"https:\/\/evidence.ee\/wp-content\/uploads\/2025\/03\/cropped-Screenshot-2025-03-27-at-11.50.13.png\",\"width\":512,\"height\":512,\"caption\":\"Evidence Network Ltd\"},\"image\":{\"@id\":\"https:\/\/evidence.ee\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/evidencenetworksia\/\",\"https:\/\/www.youtube.com\/channel\/UCT_FfK424FeYB3ktwzkEiVA\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ and Technical Support &#8226; Evidence Network","description":"Here you will find the most frequently asked questions and answers about security systems, fire alarms, access control, intruders and video surveillance systems.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/evidence.ee\/en\/faq-and-technical-support\/","og_locale":"en_US","og_type":"article","og_title":"FAQ and Technical Support &#8226; Evidence Network","og_description":"Here you will find the most frequently asked questions and answers about security systems, fire alarms, access control, intruders and video surveillance systems.","og_url":"https:\/\/evidence.ee\/en\/faq-and-technical-support\/","og_site_name":"Evidence Network","article_publisher":"https:\/\/www.facebook.com\/evidencenetworksia\/","article_modified_time":"2025-06-09T07:12:06+00:00","og_image":[{"width":512,"height":512,"url":"https:\/\/evidence.ee\/wp-content\/uploads\/2025\/03\/cropped-Screenshot-2025-03-27-at-11.50.13.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/evidence.ee\/en\/faq-and-technical-support\/","url":"https:\/\/evidence.ee\/en\/faq-and-technical-support\/","name":"FAQ and Technical Support &#8226; Evidence Network","isPartOf":{"@id":"https:\/\/evidence.ee\/en\/#website"},"datePublished":"2025-03-20T10:41:04+00:00","dateModified":"2025-06-09T07:12:06+00:00","description":"Here you will find the most frequently asked questions and answers about security systems, fire alarms, access control, intruders and video surveillance systems.","breadcrumb":{"@id":"https:\/\/evidence.ee\/en\/faq-and-technical-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/evidence.ee\/en\/faq-and-technical-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/evidence.ee\/en\/faq-and-technical-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/evidence.ee\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ and Technical Support"}]},{"@type":"WebSite","@id":"https:\/\/evidence.ee\/en\/#website","url":"https:\/\/evidence.ee\/en\/","name":"Evidence","description":"Tee tark valik oma turvalisuse heaks","publisher":{"@id":"https:\/\/evidence.ee\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/evidence.ee\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/evidence.ee\/en\/#organization","name":"Evidence Network Ltd","url":"https:\/\/evidence.ee\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/evidence.ee\/en\/#\/schema\/logo\/image\/","url":"https:\/\/evidence.ee\/wp-content\/uploads\/2025\/03\/cropped-Screenshot-2025-03-27-at-11.50.13.png","contentUrl":"https:\/\/evidence.ee\/wp-content\/uploads\/2025\/03\/cropped-Screenshot-2025-03-27-at-11.50.13.png","width":512,"height":512,"caption":"Evidence Network Ltd"},"image":{"@id":"https:\/\/evidence.ee\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/evidencenetworksia\/","https:\/\/www.youtube.com\/channel\/UCT_FfK424FeYB3ktwzkEiVA"]}]}},"_links":{"self":[{"href":"https:\/\/evidence.ee\/en\/wp-json\/wp\/v2\/pages\/1453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evidence.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evidence.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evidence.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/evidence.ee\/en\/wp-json\/wp\/v2\/comments?post=1453"}],"version-history":[{"count":13,"href":"https:\/\/evidence.ee\/en\/wp-json\/wp\/v2\/pages\/1453\/revisions"}],"predecessor-version":[{"id":1650,"href":"https:\/\/evidence.ee\/en\/wp-json\/wp\/v2\/pages\/1453\/revisions\/1650"}],"wp:attachment":[{"href":"https:\/\/evidence.ee\/en\/wp-json\/wp\/v2\/media?parent=1453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}